Kaustubha Udyog is a leading manufacturer of pressure switches for over 30 years. It is an ISO 9000:2000 certified company and “Orion Instruments” is product brand name. The switches are in various categories like pressure, vacuum, flame proof etc. The company’s customer base spans a wide spectrum of industry. The company has 40 dealers distributed in India and UK, Italy, Germany, Iran, Kuwait, U.A.E. The customer list is well over 1500.

Customer relationship management (CRM) technology for manufacturers requires industry-specific solutions that meet the complex needs of the sector, while eliminating waste and providing a competitive advantage.

A Web Based Customer Relation Management (CRM) Software for Kaustubha Udyog Limited, Wadgaon, Pune is developed. The software starts at Opportunity and ends at Quotation generation along with specification sheet.

Key Features of CRM are:

Maximize sales force effectiveness and win more business with enhanced account and role-based assignments
Shorten the sales cycle — selling tools direct to the most influential contacts within each organization
Increase win rates and gain market share by encouraging sales representatives to leverage a professional social network
Reduce administrative overhead and maximize customer face time with improved information organization and access
Protect margins and capture more revenue with accurate quote and order creation, discount management, and contract and volume commitment tracking
Turn cost centers into revenue centers with closed-loop processes that support and extend valued services to customers